About us

INFITTERS TERMS OF SERVICE

 

At Infitters ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from infitters.com.pk (the "Site") or otherwise communicate with us.

1. Information We Collect

When you visit the Site or make a purchase, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may collect the following types of information:

  • Contact & Identity Details: Your name, billing address, shipping address, email address, and phone number (including interactions via WhatsApp).

  • Order & Transaction Details: Details about products you purchase, view, or add to your cart.

  • Device & Usage Information: Information about your web browser, IP address, time zone, cookies installed on your device, and how you interact with the Site.

2. How We Use Your Information

We use your personal information to provide our services to you, which includes:

  • Processing payments, fulfilling orders, arranging shipping, and providing invoices and order confirmations.

  • Communicating with you regarding your orders, shipping updates, or customer support inquiries (via email, phone, or WhatsApp).

  • Screening our orders for potential risk or fraud.

  • Improving and optimizing our Site, products, and customer experience.

3. Sharing Your Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, such as:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • Shipping & Courier Partners: To deliver your leather and suede jackets to your doorstep.

  • Payment Gateways & Communication Tools: To securely process payments and manage customer support messaging (such as WhatsApp integrations).

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Data Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. While no method of transmission over the Internet is 100% secure, we follow standard security protocols to safeguard your data.

5. Your Rights

If you are a resident, you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the details below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [Your Email Address] or by phone/WhatsApp at [Your Phone Number / WhatsApp Number]